A 19th-century invention that revolutionized the hospitality industry; elevators are now an inevitable part of every hotel business. What started from one small cabin carried up and down by a rope, followed by the double-decker lifts with double cabins that could carry multiple people at once, has now evolved to flexible, and highly efficient smart lift technology.
The elevators that first needed high ceilings, and power equivalent to two cars, consumed an immense amount of energy and left
a vast carbon footprint. By the end of the twentieth century, technology
evolved, introducing convenient and flexible elevators that were power friendly
with improved efficiency and design. And today we not only have the most
advanced smart lift technology ever produced, but one that is backed by
artificial intelligence. The years of research in elevator technology now
bring us lifts that were never seen before.
Customer service and the rating of your hotel
go side by side. Every day hotels are introducing the newest technology and features
in the hospitality industry to boost safer, more convenient, and green environments.
From sustainability to smart technology, every hotel is striving to be the
best. Not long after the Covid-19 pandemic, the world realized the importance of
touchless technology. Reducing touchpoints and physical interactions with
public spaces was an innovation that secured the hospitality industry good customer
footfall even during testing times.
Artificial intelligence is being integrated into
various other aspects of the hospitality industry, but by far the inclusion of
touchless smart technology in hotel lifts is an impeccable addition. These
elevators use face recognition, finger motion, or a keycard system to work. These
gestures are recognized by the smart system of the lifts and therefore control
the actions without having to touch the buttons.
Why do We Need Smart Lifts?
Customer Experience
Have you ever wondered about the number of people who
touch an elevator button each day? In a hotel, the amount would be countless.
As much as the hotel is great in maintaining hygiene and keeping the rooms and
lobbies clean, there is little to no guarantee of cleaned lift buttons. Smart
hotel lifts help keep the germs away by limiting the need to interact
physically with the elevators. Touchless and sensor-monitored lifts are faster, more flexible, and more convenient for customers which directly improves your
customer experience. If you are looking to improve your customer experience,
consider the installation of smart lifts in your hotel to improve mobility,
safety, and engagement around your hotel.
More Convenient
We are living in a world where technology has
taken over every aspect of our life. Guests are moving fast and are looking for
services that can match their pace. Having to struggle with your elevator can
be a disappointing experience for your guest. Smart lifts are hassle-free and
10 times more convenient for customers than traditional lifts. AI-enabled
elevator lifts match the pace of your customer.
Your freshly renovated hotel will be of no use
if your customer fails to experience the same in your lifts. Hotel elevators
that use smart technology are not only attractive but keep your customers
engaged throughout their ride. Those few seconds can truly redefine their
experience and maximize your revenue potential. The new designs with
transparent glass, smart technology, warm lights, and media screens are truly
reshaping the face of hospitality. And if you are in a hotel with a great view,
there is nothing catchier than a panoramic approach to the floors. Imagine your
guests can have a 360 view of your hotel and the surroundings, how magnificent
would that be?
Smart hotel lifts are a smart investment. If
you are revamping your hotel or looking for ways to improve the experience and
engagement of your customers, then smart hotel lifts are one way to achieve it.
